How persistent are commissions after cancellations and clawbacks?
Review recurring portfolio commissions, renewal and cancellation rates, clawbacks, adviser workload and concentration by carrier, client and product.
Will carrier agreements and intermediary permissions continue for the buyer?
Verify intermediary registration, professional cover, client mandates, commission statements, consent and privacy records, complaint files and change-of-control terms with carriers.
Are there complaint or advice files that could create later claims?
Book value may fall through cancellations, adviser departures, carrier termination, historic mis-selling complaints or commission clawbacks.
How should clients, policies and pending claims be transferred?
Coordinate client and carrier communication, mandate renewal, access, pending claims and remuneration cut-offs at policy level.