What is earned revenue after separating customer funds and gross bookings?
Separate earned commission and service fees from customer funds and gross booking value. Review repeat clients, supplier terms, cancellation workload and seasonal cash needs.
Are guarantees, refunds and supplier obligations fully reconciled?
Check travel guarantees or insolvency protection, customer-money handling, supplier and GDS agreements, licences, bookings, refunds, privacy and complaints.
Would repeat customers stay without the current travel adviser?
Supplier failure, refund liabilities, platform dependence and relationships held by the owner can create losses not visible in commission revenue.
Who manages each live trip and emergency after completion?
Transfer every live booking with customer funds, supplier status, documents, changes, cancellation rights and emergency contact responsibility.